Privacy Policy
1. Introduction
Welcome to Ramal Astrology (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, https://ramalastrology.com/.
This Privacy Policy explains what information we may collect, how we use and protect it, when it may be shared, and the choices available to you when you visit our website, enquire about our services, register for courses, purchase books, or request an astrology consultation.
By using our website or submitting your information to us, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on the services you request and how you interact with our website, we may collect the following types of information.
A. Personal Information
- Full name
- Email address
- Mobile or WhatsApp number
- City, state, and country
- Other contact details you choose to provide
B. Course Registration Information
If you enrol in our Ramal Astrology, Vedic Astrology, Vastu Shastra, Tarot Card Reading, or other educational courses, we may collect information required to process your registration, communicate with you, and provide course-related services.
This may include your name, contact details, course selection, registration information, and communication history.
C. Astrology Consultation Information
If you request an astrology or Ramal Shastra consultation, we may collect the questions, personal circumstances, birth details, or other information you voluntarily provide and that is necessary for the consultation.
We treat information shared during consultations with care and use it for the purpose of providing the requested service, subject to applicable law.
D. Purchase and Payment Information
If you purchase books, course materials, or other products or services, we may collect your order details, billing information, delivery address, and transaction reference.
Payments may be processed by third-party payment service providers. We do not intend to collect or store full payment card details on our website unless a specific payment arrangement requires it.
E. Technical and Website Usage Information
When you visit our website, certain technical information may be collected automatically, depending on the website’s configuration. This may include your IP address, browser type, device information, pages visited, referral source, and approximate visit duration.
We may use cookies or similar technologies to understand website usage, improve performance, and support website functionality.
3. How We Use Your Information
We may use your information for the following purposes:
- To respond to enquiries submitted through our website, email, telephone, or WhatsApp.
- To provide Ramal Astrology readings and other requested consultations.
- To process course registrations and provide educational services.
- To process orders for books, learning materials, and related products.
- To communicate registration details, appointment information, order updates, and service-related notices.
- To process payments and maintain transaction records.
- To improve our website, services, and user experience.
- To maintain business records and prevent fraud, misuse, or unauthorised activity.
- To comply with applicable legal and regulatory requirements.
- To send promotional messages, course announcements, or offers where permitted by law and, where required, with your consent.
We will use personal information for purposes that are reasonably related to the purpose for which it was collected or for other purposes permitted by applicable law.
4. Confidentiality of Consultation Information
We understand that astrology consultations may involve personal questions and private circumstances.
Information you share for a consultation will be used to provide the requested service and manage related communications. We will take reasonable steps to restrict access to such information to people who need it for legitimate business or service-related purposes.
We will not intentionally publish your private consultation details or identify you in promotional material without your permission, unless disclosure is required or permitted by law.
Please avoid sharing passwords, payment card security codes, or other information that is unnecessary for your consultation.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences.
- Support essential website functions.
- Understand website traffic and visitor behaviour.
- Improve website performance and usability.
- Measure the effectiveness of marketing activities, where applicable.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Where required by applicable law, we will seek consent before using non-essential cookies or similar tracking technologies.
6. Sharing of Personal Information
We do not intend to sell your personal information to third parties.
We may share information when necessary with:
- Service providers: Website hosting, technical support, communication, and other providers who help us operate our services.
- Payment providers: Third parties that process payments and help manage transactions.
- Delivery partners: Courier or logistics providers when physical products are ordered.
- Professional advisers: Legal, accounting, or other advisers where reasonably necessary.
- Government or legal authorities: Where disclosure is required by law, a valid legal process, or a lawful request.
- Other parties with your consent: Where you have authorised a particular disclosure.
Where appropriate, we take reasonable steps to ensure that service providers handle personal information in accordance with applicable privacy and security requirements.
7. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
These measures may include access controls, secure hosting arrangements, and appropriate safeguards for information handled by our service providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot promise absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, record-keeping, dispute resolution, and compliance with applicable legal obligations.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, or communication tools such as WhatsApp.
These third parties may have their own privacy policies and terms of service. We do not control their privacy practices and encourage you to review their policies before sharing personal information with them.
Your use of third-party services is subject to the terms and privacy practices of the respective providers.
9. Your Privacy Rights and Choices
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction or updating of inaccurate information.
- Request deletion of personal information where legally permissible.
- Withdraw consent for processing where consent is the applicable basis.
- Opt out of promotional communications.
- Raise a concern or submit a privacy-related complaint.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing a request.
We may retain certain information where required by law or where a legitimate and lawful reason requires continued retention.
10. Children’s Privacy
Our website and services are not intended to collect children’s personal information unnecessarily.
If a parent or lawful guardian believes that a child has provided personal information without appropriate authorisation, they may contact us to request a review and, where appropriate, deletion of that information, subject to applicable law.
We will handle children’s personal information in accordance with the legal requirements that apply to the relevant service and circumstances.
11. Promotional Communications
We may send information about courses, workshops, books, consultations, and other services where permitted by law.
You may opt out of promotional emails by using the unsubscribe option, where available, or by contacting us directly.
Opting out of promotional communications will not prevent us from sending essential service-related messages, such as registration confirmations or important updates about a service you have requested.
12. Legal Compliance
We aim to handle personal information in accordance with applicable Indian privacy and data protection laws, including relevant provisions of the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, to the extent applicable and in force.
Where required by law, we will provide additional notices, obtain consent, or implement other safeguards appropriate to the processing of personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, data handling practices, or applicable legal requirements.
The revised policy will be published on this page with an updated effective date. We encourage visitors to review this page periodically.
14. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.
Ramal Astrology — Acharya Anupam Jolly
Address: Ramashram, 3/18, Pradhan Marg, Sector 3, Malviya Nagar, Jaipur, Rajasthan 302017, India
Phone: +91-9414044559
Email: anupamjolly@gmail.com
Website: https://ramalastrology.com/
We will review privacy-related enquiries and respond as appropriate under applicable law.